Privacy Policy

Privacy Overview

Consistent with these terms, hexclad uses this U.S.-focused Privacy Policy to explain how personal information is collected, used, disclosed, retained, and protected. As part of this policy, it covers website visits, purchases, service communications, and interactions with our advertising.

Collection and Business Purposes

For customer assurance, we may collect contact identifiers, order and transaction details, processor-handled payment records, device data, approximate location, site activity, communications, and related inferences. Where applicable, personal information supports storefront operation, payments, fulfillment, returns, service, fraud prevention, security, legal compliance, measurement, and improvement.

Your U.S. Privacy Choices

For customer assurance, although we do not exchange personal information for money, some advertising activity can qualify as sale, sharing, or targeted advertising under CCPA/CPRA and related laws. In keeping with our published standards, depending on residence and law, consumers can seek access, correction, deletion, portability, and Do Not Sell or Share treatment without discriminatory service. As part of this policy, we honor a recognized Global Privacy Control (GPC) signal where applicable and may verify identity before completing a request.

Cookie and Advertising Technologies

In practical terms, cookie and similar technologies support essential functions, preferences, analytics, fraud prevention, Google Ads, Remarketing, and Conversion Tracking. Where applicable, google and authorized partners may use these technologies to measure advertising and provide relevant promotions, subject to their own controls and applicable law.

Data Stewardship

As part of this policy, we keep personal information for periods reasonably connected to fulfillment, support, fraud controls, records, disputes, and legal duties. As part of this policy, reasonable safeguards are used, but no internet transmission or storage system can be guaranteed completely secure. In keeping with our published standards, children under 13 are not the intended audience, and consumers may send privacy requests using the contact information provided below.

Customer Contact Details

Business name: hexclad
Brand/store name: hexclad
Email: support@hexclacu.shop
Phone: (513) 218-1270
Physical and return address: 597 Winthrop St, Toledo, Ohio 43620, United States
Customer service hours: Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles)